Appraisal Institute Announces Key Elements of Second Quarter Board Meetings

Originally published on May 10, 2024, by the Appraisal Institute. 

The Appraisal Institute, the leading association of real estate appraisers, released highlights of its Second Quarter Board Meetings, May 9-10, 2024. Chief Executive Cindy Chance, PhD, updated the Board on organizational change, progress and challenges since the first quarter meeting in late February. President Sandy Adomatis, SRA, chaired the meeting at which the Board deliberated on a number of topics with the goal of serving its mission and members’ interests.

CEO Report: Reorganization continues to advance but more challenges identified

• The reorganization progresses with successfully introducing a flattened, more accountable management structure. Routine cross-team collaborations represent positive cultural change.
• Key staff hires continue, including in Education & Publications, a digital marketing specialist, and a Senior Project Manager responsible for the Pathways programs (ADI, PAREA, and University Relations). Promotions of outperforming existing staff are underway and to continue.
• The new head of IT has accelerated the CEO’s and team leaders’ ability to track and report on both IT upgrades and other mission-critical operations.
• Continued step-by-step remediation of the website is improving user experience, enhancing accessibility of information, building brand identity, and inculcating appraiser-centric messaging.
• Finalizing selection and planning for critical technology investments to improve technology infrastructure continues on schedule.
• New Director of Education & Publications uncovering more fundamental issues with educational content, management practices, and unrealistic financial projections.
• Successful promotional webinars launched and successfully underway, reflecting the Appraisal Institute’s new approach to content marketing of its educational offerings.
• Discovery of continued reporting, forecasting, and transparency issues challenge the organization’s ability to communicate forward progress and maintain straightforward, goal-oriented reporting.

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